SERVICING & CLEANING

The sale of a piece of jewelry or a fine timepiece is not the end of a transaction, it’s the start of a relationship. We consider our clients extended family, so we continue to care for your jewelry and timepieces long after they've left our store.
Fine jewelry and timepieces should be checked and cleaned at least twice a year - so bring them by anytime! Our qualified team will check your jewelry for any chipped, broken, or loose stones so that you can leave our store confident that your pieces are secure.
Plus - it gives us a chance to see you more often!
Wilson & Son Jewelers is proud to be a Rolex Authorized Service Center. Our watchmakers are trained to the highest levels of excellence in our cutting-edge workshop, where they are routinely assessed by Rolex. We are capable of performing any Rolex watch maintenance job, from adjusting the bracelet length to repairing an antique watch. As an Authorized Rolex Retailer, your Rolex watch can be serviced through Wilson & Son Jewelers. After a complete service, your Rolex is covered by a two-year Service Guarantee. Visit our Rolex Servicing page to discover more.
Oh and by the way. If you own a watch (whether you’ve bought it from us or not) we urge to ask about our Water Resistant Testing and schedule an appointment today. Even the smallest drop of water inside the workings can cause severe damage. So schedule an appointment when you get the chance.
JEWELRY SERVICE FAQ
Frequently Asked Questions About Jewelry Services in Scarsdale
Maintaining your jewelry and watches is essential to preserving their beauty, function, and value. At Wilson & Son Jewelers, we provide expert services to keep every piece you treasure in impeccable condition. Our team of certified gemologists and Swiss-trained watchmakers offers comprehensive cleaning, repair, and maintenance, ensuring that your jewelry and watches continue to sparkle and function flawlessly for years to come. Whether you own an heirloom diamond ring, a luxury timepiece, or a custom creation, our Scarsdale showroom provides the expertise, technology, and personalized care to preserve your cherished items. Let’s explore the most frequently asked questions about jewelry and watch care to help you make informed decisions.
How Often Should You Have Your Jewelry and Watches Serviced and Cleaned?
Regular maintenance is key to preserving both appearance and function. We recommend that fine jewelry and timepieces be inspected and cleaned at least twice a year. Routine check-ups ensure that any loose, chipped, or damaged stones are addressed promptly, preventing minor issues from becoming costly repairs. Our skilled team carefully checks prongs, clasps, and settings, while polishing metals and cleaning gemstones to restore brilliance. Watches receive expert attention for movement and water resistance, keeping precision and functionality intact. Scheduling routine maintenance provides peace of mind and prolongs the lifespan of cherished pieces.
How Do You Protect Your Diamond Jewelry?
Proper care of diamonds involves both careful handling and routine maintenance. We at Wilson & Son Jewelers emphasize regular professional cleaning and inspections to prevent damage and maintain sparkle. Additionally, clients are encouraged to educate themselves on diamond quality and care through theWilson & Son Diamond Education resources. By understanding the 4 Cs — cut, clarity, color, and carat — along with proper storage and wear precautions, you can protect your investment. The team provides guidance on cleaning techniques, avoiding exposure to harsh chemicals, and safe storage solutions to ensure each diamond retains its brilliance over time.
Where is the Best Place for Jewelry Service in Scarsdale?
For expert jewelry servicing in Scarsdale, Wilson & Son Jewelers is the trusted destination. With a legacy spanning over 120 years, their certified gemologists and skilled jewelers offer thorough inspections, repairs, and maintenance. Every piece receives personalized care in a welcoming environment, reflecting the family-oriented ethos of the store. From routine cleaning to intricate repairs, clients benefit from experience-backed advice and precision workmanship. The store’s commitment to excellence ensures that each item, whether heirloom or contemporary design, receives the highest standard of attention, making Wilson & Son Jewelers the premier choice for maintaining the longevity and beauty of your fine jewelry in the Scarsdale area.
Can Wilson & Son Handle my Luxury Watches?
Yes, Wilson & Son Jewelers provides full-service care for luxury timepieces, including TUDOR and other high-end brands. Our COSC-trained watchmakers handle everything from movement adjustments and water-resistant testing to complete restorations. Even watches not purchased from Wilson & Son can be serviced with precision, ensuring accurate performance and durability. Clients receive detailed guidance on routine care, battery replacement, and mechanical inspections, all backed by expertise and a commitment to excellence. This specialized attention preserves both function and aesthetic value, keeping luxury watches in optimal condition for years of reliable use.
Trust Wilson & Son Jewelers for Jewelry and Watch Services
Visit Wilson & Son Jewelers in Scarsdale, New York, for comprehensive jewelry and watch care. The team’s extensive experience, certified gemologists, and skilled watchmakers ensure every piece receives expert attention. Clients can schedule appointments or stop by the showroom to explore full-service options, from cleaning to repair and water resistance testing. With a dedication to preserving both beauty and performance, Wilson & Son Jewelers offers a personalized experience that combines family tradition with professional expertise. For more information, stop by today or contact us right now for personalized assistance.